Frequently Asked Questions

Everything you need to know about gear, shipping, and returns at Wrigleyville Sports.

Are your products officially licensed?

Yes, every item we carry is 100% officially licensed by the MLB, NFL, NBA, NHL, or NCAA. We only source authentic merchandise from reputable brands like Nike, Fanatics, and New Era.

How long will it take for my order to ship?

Most in-stock orders are processed and shipped within 1-2 business days. During peak seasons or after major championships, processing times may be slightly longer due to high demand.

What is your return policy?

We offer a 30-day return policy for most items in new, unworn condition with original tags attached. Please note that custom jerseys and final sale items are not eligible for return.

Do you offer international shipping?

Yes, we ship our sports gear worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and the weight of your order.

Can I customize a jersey with my own name?

Absolutely! We offer custom lettering and numbering services for a variety of teams. Simply select the 'Custom' option on the product page and enter your desired name and number.

What should I do if my item arrives damaged?

If your order arrives damaged or defective, please contact our customer service team within 48 hours of delivery with photos of the item. We will provide a prepaid return label and send a replacement immediately.